THE KEEPER'S TOWER
HOW CAN WE HELP?
Checking status…Details ▾
- JAVA
- Unknown
- BEDROCK
- Unknown
- STORE
- Not connected
THE KEEPER'S LIBRARY
BROWSE BY TOPIC
Connecting & versions
Join on Java 1.8–26.3 or Bedrock, fix connection errors.
Account & linking
Link Discord, change your name, keep your account safe.
Store & payments
Payments, missing purchases, gifts and refunds.
Ranks, gems & cosmetics
What each rank includes and how gems work.
Reports & appeals
Report a player or appeal a punishment.
Bugs & feedback
Report a bug or share an idea with the team.
ASKED A THOUSAND TIMES
FREQUENT QUESTIONS
Which Minecraft versions can join KelpieMC?
Java Edition 1.8–26.3 and Bedrock Edition (Latest). Java players join on play.kelpiemc.org, Bedrock players use the same address with port 19132.
Is KelpieMC free to play?
Yes. Every game mode is free. The Store only sells cosmetics, ranks and gems that never give an advantage in game.
Do ranks give an advantage in game?
No. Ranks unlock cosmetics, chat perks and convenience features. Nothing that changes the outcome of a match.
My purchase did not arrive. What do I do?
Rejoin the server and wait a minute. If it still does not show up, open a ticket with your order ID and Minecraft username and we will fix it.
Can I play with friends on Bedrock and Java together?
Yes. Java and Bedrock players share the same lobbies and game modes, as long as you join with the right address and port.
How do I appeal a ban or a mute?
Open an appeal on the forums with your username and punishment ID. We answer within 72 hours and a different staff member reviews it.
STILL STUCK?
ASK THE KEEPERS
Discord
FASTESTOpen a ticket in #support. Staff and helpers answer around the clock.Open a ticket in #support. Answers in under 2 hours.
discord.kelpiemc.org
OPEN DISCORD TICKETBest for store and payment issues. Include your order ID.Store and payment issues. Include your order ID.
[email protected]Forums
Ask the community in Community Help. Most questions get an answer in minutes.Ask the community in Community Help.
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